We are looking for a talented and approachable Reception Supervisor to join our highly regarded front of house team at our award winning establishment in Cheltenham. Our ideal candidate will have outstanding communication skills and a passion for providing exceptional service and a warm welcome to our guests. With the ability to multi-task, you will be dedicated, organised and efficient with a positive outlook and a sense of fun and professionalism.
This is a varied role which focuses on creating an exceptional guest journey; being the first contact with the guests as they begin their stay at 131, whether it is as a diner in our restaurant, a business meeting in one of our private rooms or as a resident in the hotel. The role will also involve taking guest reservations, liaising with departments and dealing with guest queries.
Previous experience working in a customer service role or similar hospitality role will be a massive plus, as would a desire to progress your career in the industry. Flexibility to work daytimes, evening shifts and weekends is essential.
To apply for this full time opportunity please send your CV and a cover letter, explaining why you would be suitable for this role.