The Lucky Onion are looking for a talented and friendly Host to join our highly regarded front of house team at our award winning establishment in Cheltenham. No. 131 is a classic Georgian Grade II* villa which has been restored to create a beautiful restaurant and bar with 11 very comfortable, individually furnished boutique bedrooms.
Our ideal candidate will have outstanding communication skills and a passion for providing exceptional service and a warm welcome to our guests.
With the ability to multi-task, you will be dedicated, organised and efficient with a positive outlook and a sense of fun and professionalism in equal measure.
This is a varied role which but will concentrate on an exceptional guest journey, being the first point of contact with the guests as they begin their stay at 131, whether it is as a diner in our restaurant, a business meeting in one of our private rooms or as a resident in the hotel. The role will also involve taking guest reservations, liaising with departments and dealing with guest queries.
Previous experience working in a customer service role or similar hospitality role will be a massive plus, as would a desire to progress your career in the industry. Flexibility to work daytimes, evening shifts and weekends is essential.
To apply for this full time opportunity please send your CV and a cover letter, explaining why you would be suitable for this role.
Our generous staff benefits include:
• A competitive salary
• Excellent career opportunities within a growing and dynamic company
• Great company incentives and rewards
• Employee discounts on our products and in our restaurants and hotels
• Extensive training and development opportunities with industry leaders
• Company pension scheme